Within Fitness Worlds 18 years of service and maintenance we have been increasingly asked why we do not supply fitness equipment. Our answer has always been the same: Our business has never been about the sale of equipment, it's always been about the customer service experience and the helping of customers when they need our help.

We have now fulfilled the standard we have set out to achieve within the service and maintenance side of the industry. So our next goal was to look at other options, and what our customers would like Fitness World to provide. The obvious area was Sales.

The reason behind our diversifying is simple. Customers recognize that we can offer good maintenance and back up to almost every type of fitness equipment. If we can now start supplying quality equipment to our customers, they can purchase knowing full well that they have our experience and knowledge to provide the service and maintenance assistance when they need it. In essence "A One stop shop". From the initial purchase of your new or reconditioned machine to the maintenance of the equipment for the life time you own it, Fitness World will support you every step of the way.

All the items advertised on the cart come with the guarantee that we can look after them with back up and maintenance. Some companies only sell the equipment and never supply the back up. Some companies even go as far as to import equipment from the Far East and sell on line knowing if thing go wrong the back up isn't there. This is ok if the machine never goes wrong but if it does there is nothing that can be done. The only option is to throw your machine away and purchase a new one!

If you purchase from Fitness World you will not only be provided a machine we know we can offer back up for but you will also receive access to our CRM (Customer Relationship Management system). This will allow you to see the product you have purchased linked to your account. It will also show you full reports from the initial order and purchase to any repairs and maintenance that Fitness World has carried out on your machine.

What's more you can contact Fitness World through this access and raise any issues or jobs with full traceability on any correspondence without the need to pick up the phone- 24 hour 7 days a week. The system also gives access to our note system so you can keep updated with the progress of any questions or jobs.

We pride ourselves in our experience and standards in customer service and do all we can to ensure our customers have the best experience possible for the life of your purchase; "You can't get better than that"